


A red status means your navigation device is not correctly installed.A yellow/orange status your navigation device is correctly installed.If your navigation device is listed, check the status in the following way: Click the plus (+) button at the bottom left and select the TomTom Interface.If your navigation device is not listed, add it in the following way: The navigation device is listed as a network card or as a modem. Click on the Apple menu in the top left hand corner of your screen and choose System Preferences.
USB GPS FOR MAC INSTALL
If your computer fails to assign the driver automatically, you can install it by following the steps below. If your device is still not recognised, click here to go to the next section.
USB GPS FOR MAC DRIVERS
Windows will automatically update the latest drivers for your device and MyDrive Connect should now recognise your device.
USB GPS FOR MAC HOW TO
įor instructions on how to install MyDrive Connect see: Installing MyDrive Connect

USB GPS FOR MAC FULL
It may be necessary to configure your firewall and router to allow MyDrive Connect full access to the internet. To test this, try connecting your device using a different USB cable.įirewalls, antivirus scanners and pop-up blockers can also interfere with MyDrive Connect.

We recommend that you always use the original USB cable provided with your device, however, in rare cases the USB cable may have developed a fault.You should plug the USB connector directly into a USB port on your computer and not into a USB hub or USB port on a keyboard or monitor. Connect your navigation device to a different USB port on your computer.If your device has a mount, remove it before connecting the USB cable. Make sure the cable is connected directly to your device, and not to the mount.Keep the button pressed until you hear the drums, then release it. Press and hold the On/Off button until your device restarts. Make sure that your device is switched on before you connect it to the computer.įirst, perform a soft reset while your device is connected:.To troubleshoot your device's connection, follow these steps in order:
